This Privacy Policy explains how Extraordinary Carnivorous Plants ("we", "us", "our") collects, uses, and discloses your personal information when you visit our website www.extraordinarycarnivorousplants.com (the "Site"), use our services, make a purchase, or communicate with us. By using our Site or services, you agree to the practices described herein.
Personal Information We Collect
Directly Provided Information: Name, shipping/billing address, phone number, email, payment details, order information, account credentials (username/password), and customer support inquiries.
Automatically Collected Information: IP address, browser type, device details, and Site usage data (pages visited, time spent) via cookies and similar technologies
Third-Party Information: Data from our e-commerce platform , payment processors, and shipping partners to support our services.
How We Use Your Information
We use your personal information to process orders, fulfill shipments, provide customer support, improve our Site, send marketing communications (you may opt out), prevent fraud, and comply with legal obligations.
Disclosure of Information
We may share your information with third-party service providers (payment processing, shipping, IT support) and business partners, only to provide our services. We do not sell your personal information. We may also disclose data to comply with law or protect our rights.
Data Security & Retention
We use reasonable security measures to protect your data, though no system is fully secure. We retain your information only as needed to fulfill our purposes, comply with law, or resolve disputes.
Your Rights
Depending on your location, you may access, correct, delete, or request portability of your data, and opt out of marketing. Contact us to exercise these rights.
International Data Transfers
Your data may be transferred, stored, or processed outside your country (including the U.S.) with appropriate safeguards as required by law.
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with a new effective date. Continued use of our Site constitutes acceptance of updates.
Contact Us
For questions or requests regarding this policy, email us at postmaster@extraordinarycarnivorousplants.com
